On 1 July 2023, the Public Service Health Care Plan (PSHCP) administrator will change from Sun Life to Canada Life. Veterans who access the plan through Veterans Affairs Canada (VAC) need to complete Canada Life enrolment packages to avoid possibly having their PSHCP coverage cancelled.
This impacts all Veterans or survivors with Public Service Health Care Plan (PSHCP) coverage through VAC. If Veterans are receiving coverage through VAC, they will see monthly premium deductions in their bank account. If coverage is through their pension, they are not required to complete this process. VAC plan members will also have a certificate number that starts with V50 or V59.
These members should already have received an enrolment package from Canada Life containing forms that must be completed. Forms must be returned using the postage paid return envelope by 15 June 2023 to avoid possible coverage termination and claims payment interruptions.
If members have not received a package, or if they have any questions, they should contact Canada Life by email at bas@canadalife.com or call 1-855-415-4414.
